Shipping policy
INFORMATION
Please ensure you give a full address to ensure a smooth delivery. Our main aim is to get your items to you the very next day or as soon as possible!
Cost of Delivery
All orders up to the weight of 30kg are charged at €6.50/£4.99.
We offer FREE DELIVERY to anywhere on the Island of Ireland on all orders over €35 and £35 in the UK.
It is the responsibility of the customer to ensure the Shipping Address provided is correct, and if you have any specific delivery requirements about where to leave your delivery, for example “Please leave my delivery behind the garage” you must ensure that you enter this information at check out.
We will place this information on your parcel but there is no guarantee the delivery driver will be able to do this as they might need a signature of confirmation.
We would highly recommend you arrange delivery when you are at home to avoid the possibility of missing your delivery. There is a ‘Customer Notes’ section at check out and you can email us Bark@BusterBox.com for any delivery information.
When your BusterPets order has been shipped you will receive an email to say your order is ‘Complete’.